Returns and refunds

We offer a 14 day return window starting from the day your order arrives.

To qualify for a return:

  • The item must be unused, in its original condition
  • The watch box and all protective packaging must be included

Non-returnable items:

  • Items worn, damaged, scratched or altered

Refund Process:

Once your return is received and inspected, we will issue your refund back to your original payment method.

Exchanges:

If you want to swap for another model, contact us and we’ll help arrange it.

Damaged or incorrect items:

If your order arrives damaged or incorrect, contact us immediately and we will send a replacement or issue a refund.